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INEC Opens Citizens’ Contact Centre

As we prepared for the 2011 April General Elections, INEC Chairman, Professor A. Jega, was very open to the use of ICT to increase INEC’s accessibility. A team of EiE volunteers helped set up INEC’s Twitter and Facebook accounts and manned them during the elections.

For the 2015 General Elections, Professor Jega has extended this commitment and INEC recently opened a Citizens’ Contact Centre which will be open during office hours, not just during elections. We are very excited about this development and our continued partnership with INEC.

INEC’s Statement:

The Independent National Electoral Commission (INEC) has opened a Citizens’ Contact Centre – a facility allowing the general public constant access to the Commission with enquiries and exchange of information.

The INEC Citizens Contact Centre (ICCC) is a Situation Room that operates daily. For now, it will open between 9am and 5pm. Later on, the Centre will scale up to round-the-clock (i.e. 24-hour) service.

As a daily Situation Room, the Centre offers the public opportunity for getting real time responses to enquiries, incident-reports, complaints and queries about any aspect of the electoral process. In the immediate instance, the Centre is available for use by the public during the Continuous Voter Registration (CVR) beginning in Anambra State on Monday, August 19, 2013.

The Centre can be accessed through telephone lines, Facebook, Twitter and INEC’s website.

Phone numbers: 070981163810709811525707098117563 and 07098110916.

Website Address:

Facebook:   (INEC Nigeria)

Twitter handle: @inecnigeria

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